Privacy Policy
This Privacy Policy explains how MOSLEY MODE collects, uses and protects personal information when you visit our website, place an order or contact us.
1. Information We Collect
We may collect personal information that you provide when using our website, placing an order or submitting a checkout form.
- Full name
- Email address
- Delivery address
- Order details
- Payment confirmation information
- Messages or requests sent to us
2. How We Use Your Information
We use your information to process orders, arrange delivery, provide customer support and improve our services.
- To confirm and process your purchase
- To deliver your selected pet products
- To contact you about your order
- To respond to questions or support requests
- To maintain website security and prevent misuse
3. Payments
Payments may be processed through third-party payment services. MOSLEY MODE does not store full card details on the website. Payment information is handled securely by the relevant payment provider.
4. Cookies and Website Data
Our website may use cookies or similar technologies to improve functionality, remember cart information and understand how visitors use the website.
You can manage or disable cookies through your browser settings. Some website functions may not work properly if cookies are disabled.
5. Local Storage
The website may use your browser’s local storage to remember items added to your shopping cart. This allows the cart to keep selected products while you continue browsing.
6. Sharing of Information
We do not sell your personal information. We may share necessary information only with trusted service providers involved in order processing, delivery, payment handling or website operation.
7. Data Security
We take reasonable steps to protect personal information from unauthorized access, loss or misuse. However, no online transmission or storage method can be guaranteed to be completely secure.
8. Data Retention
We keep personal information only for as long as necessary to process orders, provide support, meet business needs or comply with legal obligations.
9. Your Rights
Depending on your location, you may have the right to request access, correction or deletion of your personal information. You may also contact us if you have questions about how your data is used.
10. Third-Party Links
Our website may contain links to third-party websites or payment pages. We are not responsible for the privacy practices, content or security of external websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of the website means you accept the updated policy.
12. Contact
If you have questions about this Privacy Policy or your personal data, you can contact us at support@mosleymodeltd.com.co.