Terms & Conditions
These Terms & Conditions explain the rules for using the MOSLEY MODE website and purchasing products from our online store. By accessing our website or placing an order, you agree to the terms described below.
1. Company Information
MOSLEY MODE is an online retail store offering pet grooming products, toys and pet care accessories. The website is intended to provide customers with access to carefully selected products for everyday pet care and comfort.
2. Use of the Website
You agree to use this website only for lawful purposes and in a way that does not damage, interrupt or misuse the website, its content or its services.
You must not attempt to gain unauthorized access to the website, interfere with its functionality, or use it for fraudulent activity.
3. Product Information
We aim to present product descriptions, images, prices and availability as accurately as possible. However, minor differences may occur due to display settings, supplier updates or product improvements.
Product images are provided for illustration purposes and may slightly differ from the final delivered item.
4. Orders
When you place an order, you confirm that the information you provide is accurate, complete and up to date. We reserve the right to cancel or refuse an order if the provided information is incorrect, payment is not completed, or the product is unavailable.
5. Prices and Payments
All prices are displayed in pounds sterling unless stated otherwise. The total order amount will be shown before checkout.
Payment must be completed using the payment method available on the website. Orders are processed only after successful payment confirmation.
6. Shipping and Delivery
We aim to process and dispatch orders within a reasonable timeframe. Delivery times may vary depending on location, courier service and external circumstances beyond our control.
Customers are responsible for providing a correct delivery address. MOSLEY MODE is not responsible for delays or failed delivery caused by incorrect or incomplete shipping details.
7. Returns and Refunds
If you are not satisfied with your purchase, you may contact us regarding return or refund options. Items should be unused, undamaged and returned in their original condition where applicable.
Certain products may not be eligible for return for hygiene, safety or health protection reasons, especially if opened or used.
8. Limitation of Liability
MOSLEY MODE is not liable for indirect, incidental or consequential damages resulting from the use of our website or products. Customers are responsible for selecting products suitable for their pets and using them safely.
9. Intellectual Property
All website content, including text, layout, design elements and branding, belongs to MOSLEY MODE or is used with permission. You may not copy, reproduce or distribute website content without written consent.
10. Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page. Continued use of the website after updates means you accept the revised terms.
11. Contact
If you have any questions about these Terms & Conditions, you can contact us at support@mosleymodeltd.com.co.